Refund & Cancellation Policy

This policy covers ABB memberships and individual books and masterclass recordings purchased directly on ABB. Physical merchandise has separate store policies.

Membership cancellation normally stops future billing. Refund restrictions in this policy are subject to applicable consumer law, including withdrawal rights, and do not exclude remedies for duplicate charges, unauthorised payments or failure to supply the purchased access.

Refund requests are handled by the legal entity that sold the purchase. No term in this policy limits mandatory consumer rights.

Individual books and recordings

These are one-time purchases of the named item, not community subscriptions. Our team emails access within 1 business day after verified payment. Books are read online using a verified account in the books app; recordings are viewed online. Contact hello@algeriabusinessbay.com if access is missing, incorrect or unusable.

Where applicable consumer law provides a 14-day withdrawal period for digital content, that right applies. Accepting our general payment terms alone does not waive it. Any lawful loss of that right requires the separate consent, acknowledgement and confirmation required by applicable law. To request withdrawal or a refund, email hello@algeriabusinessbay.com with your name, purchase date and order number, stating that you wish to withdraw. Mandatory remedies for defective or undelivered content remain available.

1. CANCELLATION PROCEDURES

2. INTERNATIONAL PURCHASES

EVENTHACKER LLC handles approved refunds for international purchases. Circle membership refunds use Circle’s payment infrastructure; direct EUR book and recording refunds use Stripe and the original payment method.

3. ALGERIAN PURCHASES

Refunds approved for DZD payments are issued by EURL Taywalt through SofizPay or another method permitted by the original payment channel.

4. AUTO-RENEWAL TERMS

International subscriptions may renew automatically only where automatic renewal is clearly disclosed at checkout.

A DZD membership does not renew automatically unless the SofizPay checkout clearly states that it is a recurring payment and the customer expressly agrees to that recurring arrangement.

5. EXCEPTIONS

We may consider refund requests in exceptional circumstances, at our sole discretion, such as:

• •Technical issues preventing access that we cannot resolve within a reasonable timeframe.
• •Duplicate charges due to payment processing errors.

Contact hello@algeriabusinessbay.com with your order number and the reason for your request. Any discretionary request period does not shorten a statutory withdrawal, warranty or refund period.

6. TERMINATION FOR VIOLATION

If your membership is terminated due to violation of our Terms of Service or Community Rules, no refund will be issued.

7. PRICE CHANGES

• •We reserve the right to change membership pricing. Price changes will not affect current subscription periods but will apply to renewals.
• •You will be notified of any price changes at least 30 days before your renewal date.